{"id":877,"date":"2024-11-27T23:14:52","date_gmt":"2024-11-27T22:14:52","guid":{"rendered":"https:\/\/oswego.eu\/?page_id=877"},"modified":"2025-03-29T19:01:28","modified_gmt":"2025-03-29T18:01:28","slug":"a-propos","status":"publish","type":"page","link":"https:\/\/oswego.eu\/pt\/a-propos\/","title":{"rendered":"Sobre n\u00f3s"},"content":{"rendered":"
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MISSION<\/h2>\n\n\n\n

Dans les op\u00e9rations, chaque situation est originale.
Notre mission est d\u2019apporter toute la cr\u00e9ativit\u00e9 et l\u2019expertise n\u00e9cessaires pour d\u00e9livrer l’exp\u00e9rience client telle que vous l’imaginez.<\/h3>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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VISION<\/h2>\n\n\n\n
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\u201cLe commerce est l’affaire de deux choses : le progr\u00e8s et les relations humaines.

Je suis convaincu que la p\u00e9rennit\u00e9 des entreprises d\u00e9pend de leurs tactiques pour \u00e9lever les standards industriels et humains au plus haut niveau.\u201d<\/p>\n\n\n\n

\u2014 Olivier Pellevoizin
CEO & Co-Fondateur
OswegO<\/p>\n\n\n\n

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MARCAR UMA CONSULTA<\/a><\/div>\n<\/div>\n<\/blockquote>\n<\/div>\n\n\n\n
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TACTIQUE (N. FEM.)<\/p>\n\n\n\n

Art d’utiliser les meilleurs moyens pour atteindre un certain objectif; ensemble de ces moyens.<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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VALEURS<\/h2>\n<\/div>\n\n\n\n
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CREATIVITE<\/h4>\n\n\n\n

Chaque situation est unique et requiert des m\u00e9thodes personnalis\u00e9s. L’agilit\u00e9 et la capacit\u00e9 \u00e0 s’adapter aux sp\u00e9cificit\u00e9s d’un contexte, d’une industrie, d’un m\u00e9tier, sont les fondamentaux de notre r\u00e9fl\u00e9xion.<\/p>\n<\/div>\n\n\n\n

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COLLECTIF<\/h3>\n\n\n\n

Dans notre m\u00e9tier, il est impossible d’accomplir des r\u00e9sultats seul. Les id\u00e9es, la passion, les techniques de chacun sont les premiers moteurs de la r\u00e9ussite. Chaque \u00e9quipe porte et d\u00e9tient la capacit\u00e9 de nous permettre d’aller plus loin.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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INTEGRITE<\/h3>\n\n\n\n

Nous d\u00e9fendons la transparence et la confidentialit\u00e9 de vos donn\u00e9es client. La sinc\u00e9rit\u00e9 et le respect sont le ciment de chaque relation partenaire et commerciale o\u00f9 nous nous engageons.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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PRAGMATISME<\/h4>\n\n\n\n

Nous nous engageons sur les r\u00e9sultats que nous d\u00e9livrons parce qu’ils s’appuient sur une analyse objective de la situation. Envisager chaque situation avec r\u00e9alisme nous permet de mettre en ouvre les moyens adapt\u00e9s.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Livro Branco<\/h3>\n\n\n\n

Descarregue o guia de casos de utiliza\u00e7\u00e3o do OswegO para descobrir exemplos concretos de como otimizar as suas opera\u00e7\u00f5es.<\/p>\n\n\n\n

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DESCARREGAR O LIVRO BRANCO<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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<\/p>","protected":false},"excerpt":{"rendered":"

L’audit op\u00e9rationnel et \u00e9conomique permet d’optimiser le service client et les centres de contact en identifiant des leviers de performance. En analysant plus de 250 points de contr\u00f4le, cette m\u00e9thodologie offre des recommandations concr\u00e8tes pour am\u00e9liorer la rentabilit\u00e9, r\u00e9duire les co\u00fbts et \u00e9tablir un plan d’action structur\u00e9 et prioris\u00e9.<\/p>","protected":false},"author":257993084,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","footnotes":""},"class_list":["post-877","page","type-page","status-publish","hentry"],"aioseo_notices":[],"yoast_head":"\nA propos - OswegO<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrir A propos avec OswegO, un cabinet de conseil sp\u00e9cialis\u00e9 dans l'exp\u00e9rience client et le succ\u00e8s des op\u00e9rations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/oswego.eu\/pt\/a-propos\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A propos - 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