{"id":2437,"date":"2025-07-26T12:37:41","date_gmt":"2025-07-26T10:37:41","guid":{"rendered":"https:\/\/oswego.eu\/?page_id=2437"},"modified":"2026-06-04T16:06:37","modified_gmt":"2026-06-04T14:06:37","slug":"academy-cx","status":"publish","type":"page","link":"https:\/\/oswego.eu\/pt\/academy-cx\/","title":{"rendered":"Academy de l’exp\u00e9rience client"},"content":{"rendered":"
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\"Consultant<\/figure>\n<\/div>\n\n\n\n
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Academia OswegO
la formation op\u00e9rationnelle en ligne d\u00e9di\u00e9e aux m\u00e9tiers de l\u2019exp\u00e9rience client<\/h1>\n\n\n\n

DU PILOTAGE QUOTIDIEN \u00c0 LA CR\u00c9ATION DE VALEUR CLIENT : CHAQUE MODULE VOUS RAPPROCHE DE L\u2019EXCELLENCE RELATIONNELLE.<\/mark><\/p>\n<\/div>\n\n\n\n

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Clienteling : les standards du luxe au service des op\u00e9rations client<\/mark><\/h2>\n\n\n\n

Les standards du luxe constituent aujourd\u2019hui une r\u00e9f\u00e9rence op\u00e9rationnelle pour structurer
des exp\u00e9riences client exigeantes, coh\u00e9rentes et performantes \u00e0 grande \u00e9chelle.<\/p>\n\n\n\n

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\"Alain<\/a>
Alain Vendrasco \u2013 Digital Ecommerce & Client Director EMEA chez Louis Vuitton, administrateur de l\u2019AFRC et inspirateur du module Clienteling OswegO Academy<\/figcaption><\/figure>\n<\/div>\n\n\n\n
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Alain Vendrasco : Une expertise de r\u00e9f\u00e9rence en exp\u00e9rience client luxe<\/mark><\/h3>\n\n\n\n