{"version":"1.0","provider_name":"OswegO","provider_url":"https:\/\/oswego.eu\/pt","author_name":"olivier2931e5968b","author_url":"https:\/\/oswego.eu\/pt\/author\/olivier2931e5968b\/","title":"L\u2019Exp\u00e9rience Client dans les T\u00e9l\u00e9coms - OswegO","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"KZ8hDlw86s\"><a href=\"https:\/\/oswego.eu\/pt\/2025\/04\/21\/lexperience-client-dans-les-telecoms\/\">Experi\u00eancia do cliente nas telecomunica\u00e7\u00f5es<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/oswego.eu\/pt\/2025\/04\/21\/lexperience-client-dans-les-telecoms\/embed\/#?secret=KZ8hDlw86s\" width=\"600\" height=\"338\" title=\"&#8220;L\u2019Exp\u00e9rience Client dans les T\u00e9l\u00e9coms&#8221; &#8212; OswegO\" data-secret=\"KZ8hDlw86s\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/oswego.eu\/wp-includes\/js\/wp-embed.min.js\n<\/script>","thumbnail_url":"https:\/\/i0.wp.com\/oswego.eu\/wp-content\/uploads\/2024\/11\/oo_portrait_30.png?fit=319%2C478&ssl=1","thumbnail_width":319,"thumbnail_height":478,"description":"En 2025, le secteur des t\u00e9l\u00e9communications se transforme gr\u00e2ce \u00e0 l'omnicanalit\u00e9, la personnalisation et l'int\u00e9gration technologique. Les entreprises peuvent am\u00e9liorer l'exp\u00e9rience client en anticipant les besoins, en utilisant l'IA et en int\u00e9grant des syst\u00e8mes CRM. Les op\u00e9rateurs qui s'adaptent aux attentes des consommateurs deviendront les leaders de demain."}