{"id":1912,"date":"2025-04-26T10:44:28","date_gmt":"2025-04-26T08:44:28","guid":{"rendered":"https:\/\/oswego.eu\/?p=1912"},"modified":"2025-02-15T11:04:48","modified_gmt":"2025-02-15T10:04:48","slug":"maitriser-lart-de-la-prevision-des-flux-pour-une-prise-en-charge-efficace","status":"publish","type":"post","link":"https:\/\/oswego.eu\/en\/2025\/04\/26\/maitriser-lart-de-la-prevision-des-flux-pour-une-prise-en-charge-efficace\/","title":{"rendered":"Mastering the Art of Flow Forecasting for Effective Management"},"content":{"rendered":"<div class=\"wp-block-group alignfull has-base-2-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-c312811a wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignfull is-layout-flex wp-container-core-columns-is-layout-6f97adf0 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-cover wp-duotone-unset-1\" style=\"padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40);min-height:430px;aspect-ratio:unset;\"><img data-recalc-dims=\"1\" decoding=\"async\" width=\"319\" height=\"478\" data-attachment-id=\"1158\" data-permalink=\"https:\/\/oswego.eu\/en\/oo_portrait_16\/\" data-orig-file=\"https:\/\/i0.wp.com\/oswego.eu\/wp-content\/uploads\/2024\/11\/oo_portrait_16.png?fit=319%2C478&amp;ssl=1\" data-orig-size=\"319,478\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"oo_portrait_16\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/oswego.eu\/wp-content\/uploads\/2024\/11\/oo_portrait_16.png?fit=200%2C300&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/oswego.eu\/wp-content\/uploads\/2024\/11\/oo_portrait_16.png?fit=319%2C478&amp;ssl=1\" class=\"wp-block-cover__image-background wp-image-1158 size-full\" alt=\"\" src=\"https:\/\/i0.wp.com\/oswego.eu\/wp-content\/uploads\/2024\/11\/oo_portrait_16.png?resize=319%2C478&#038;ssl=1\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-base-2-background-color has-background-dim-70 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-small-font-size wp-block-paragraph\" style=\"margin-right:var(--wp--preset--spacing--60);margin-left:var(--wp--preset--spacing--60)\">Septembre 2024 \u23ae 2 MINUTES DE LECTURE<br>Marc Langlois, Directeur Associ\u00e9<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-left has-x-large-font-size\" style=\"margin-right:var(--wp--preset--spacing--60);margin-left:var(--wp--preset--spacing--60)\">L&rsquo;Importance de la Pr\u00e9vision pour une Meilleure Organisation<\/h1>\n\n\n\n<p class=\"has-large-font-size wp-block-paragraph\" style=\"margin-right:var(--wp--preset--spacing--60);margin-left:var(--wp--preset--spacing--60)\">\u2198\ufe0e Anticiper, c&rsquo;est optimiser<br>\u2198\ufe0e Fluidifier pour mieux servir<br>\u2198\ufe0e Le bon sens avant la technologie<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-26ce24cd wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">S\u2019il est un sujet qui impacte<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-contrast-2-color\">\u00a0la qualit\u00e9 de prise en charge<\/mark>\u00a0d\u2019un public \u2013 qu\u2019il s\u2019agisse de patients, d\u2019usagers ou de clients \u2013 c\u2019est bien celui de la\u00a0<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-contrast-2-color\">pr\u00e9vision des flux<\/mark>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Question cl\u00e9 :<\/strong>&nbsp;\u00ab\u00a0Combien de personnes dois-je attendre, quel jour, \u00e0 quelle heure et pourquoi ?\u00a0\u00bb<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-contrast-2-color\">La Pr\u00e9vision : Premi\u00e8re Brique des Mod\u00e8les Vertueux<\/mark><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Une r\u00e9ponse construite \u00e0 cette question permet d\u2019anticiper l\u2019activit\u00e9, d\u2019ajuster les ressources\u00a0et d\u2019optimiser l\u2019organisation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-contrast-3-color\">Anticiper pour mieux r\u00e9partir les ressources<\/mark><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Un trafic d\u2019usagers n\u2019est&nbsp;<strong>jamais lin\u00e9aire<\/strong>&nbsp;: il fluctue avec des&nbsp;<strong>pics et des creux<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-contrast-2-color\">Les b\u00e9n\u00e9fices d\u2019une pr\u00e9vision efficace :<\/mark><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Lib\u00e9rer des ressources\u00a0pendant les p\u00e9riodes creuses<\/li>\n\n\n\n<li>Augmenter la capacit\u00e9 de prise en charge\u00a0lors des pics<\/li>\n\n\n\n<li>R\u00e9duire les temps d\u2019attente\u00a0et am\u00e9liorer la satisfaction<\/li>\n\n\n\n<li>Diminuer la pression sur les \u00e9quipes\u00a0et restaurer leur \u00e9coute<\/li>\n\n\n\n<li>Optimiser les co\u00fbts\u00a0en r\u00e9duisant les charges inutiles dans les heures creuses<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-contrast-3-color\">Une vision claire pour lisser les flux<\/mark><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Une bonne pr\u00e9vision permet \u00e9galement de\u00a0<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-contrast-2-color\">r\u00e9partir intelligemment les convocations\u00a0<\/mark>en fonction des ressources disponibles, \u00e9vitant ainsi les engorgements inutiles.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La pr\u00e9vision est la cl\u00e9 d\u2019une organisation fluide et efficace, quel que soit le public concern\u00e9.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull is-light\" style=\"border-radius:5px\"><img data-recalc-dims=\"1\" decoding=\"async\" width=\"319\" height=\"478\" data-attachment-id=\"1154\" data-permalink=\"https:\/\/oswego.eu\/en\/oo_portrait_12\/\" data-orig-file=\"https:\/\/i0.wp.com\/oswego.eu\/wp-content\/uploads\/2024\/11\/oo_portrait_12.png?fit=319%2C478&amp;ssl=1\" data-orig-size=\"319,478\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"oo_portrait_12\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/oswego.eu\/wp-content\/uploads\/2024\/11\/oo_portrait_12.png?fit=200%2C300&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/oswego.eu\/wp-content\/uploads\/2024\/11\/oo_portrait_12.png?fit=319%2C478&amp;ssl=1\" class=\"wp-block-cover__image-background wp-image-1154 size-full\" alt=\"\" src=\"https:\/\/i0.wp.com\/oswego.eu\/wp-content\/uploads\/2024\/11\/oo_portrait_12.png?resize=319%2C478&#038;ssl=1\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\" style=\"background-color:#69a4d2\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-left wp-block-paragraph\" style=\"margin-right:var(--wp--preset--spacing--60);margin-left:var(--wp--preset--spacing--60);font-size:clamp(3.037rem, 3.037rem + ((1vw - 0.2rem) * 4.938), 6rem);\">60%<\/p>\n\n\n\n<p class=\"has-large-font-size wp-block-paragraph\" style=\"padding-right:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60)\">des \u00e9tablissements ont commenc\u00e9 \u00e0 travailler sur l&rsquo;exp\u00e9rience patient, contre 38% en 2019.<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-contrast-2-color\">L\u2019Agilit\u00e9 : Une M\u00e9thode Bas\u00e9e sur l\u2019Exp\u00e9rience et le Bon Sens<\/mark><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Contrairement aux id\u00e9es re\u00e7ues,\u00a0<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-contrast-2-color\">pas besoin d\u2019outils ultra-sophistiqu\u00e9s ou d\u2019intelligence artificielle<\/mark>\u00a0pour ma\u00eetriser la pr\u00e9vision des flux.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-contrast-2-color\">Ce qui compte vraiment :<\/mark><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Des donn\u00e9es fiables et pertinentes<\/li>\n\n\n\n<li>Une expertise en analyse et manipulation des donn\u00e9es<\/li>\n\n\n\n<li>Une m\u00e9thodologie \u00e9prouv\u00e9e et une solide exp\u00e9rience<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019alliance du bon sens et de l\u2019expertise permet de construire des mod\u00e8les pr\u00e9dictifs <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-contrast-2-color\">performants et adapt\u00e9s aux besoins r\u00e9els.<\/mark><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cet article a \u00e9t\u00e9 publi\u00e9 initialement sur le blog de <a href=\"https:\/\/doo-conseil.blog\/2024\/09\/12\/trafic-dusagers-flux-de-patients-prevoir-plutot-que-subir\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Doo Conseil<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-contrast-2-color\">Optimisez vos flux et am\u00e9liorez l\u2019exp\u00e9rience patient<\/mark><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vous souhaitez\u00a0<a href=\"https:\/\/oswego.eu\/en\/audit\/\" target=\"_blank\" rel=\"noopener\" title=\"Audit\">auditer<\/a><strong> <\/strong>vos flux,\u00a0<a href=\"https:\/\/oswego.eu\/en\/workforce-management\/\" target=\"_blank\" rel=\"noopener\" title=\"Workforce management\">mod\u00e9liser vos pr\u00e9visions<\/a>, et\u00a0<a href=\"https:\/\/oswego.eu\/en\/pmo\/\" target=\"_blank\" rel=\"noopener\" title=\"PMO\">impl\u00e9menter les meilleures pratiques<\/a>\u00a0pour une prise en charge plus fluide et performante ?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Profiter de notre expertise !<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gr\u00e2ce \u00e0 nos\u00a0pratiques d\u2019audit et de PMO, et \u00e0 notre ma\u00eetrise du\u00a0workforce management, des parcours patients et des syst\u00e8mes d\u2019information, nous vous accompagnons pour :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/oswego.eu\/en\/workforce-management\/\" target=\"_blank\" rel=\"noopener\" title=\"Workforce management\">Optimiser vos ressources et r\u00e9duire les d\u00e9lais d\u2019attente<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/oswego.eu\/en\/parcours-client\/\" target=\"_blank\" rel=\"noopener\" title=\"The customer journey\">Structurer vos parcours patients pour une meilleure coordination des soins<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/oswego.eu\/en\/workforce-management\/\" target=\"_blank\" rel=\"noopener\" title=\"Workforce management\">Mettre en place des pr\u00e9visions efficaces et adapt\u00e9es \u00e0 vos besoins<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/meet.brevo.com\/olivier-pellevoizin\/faisons-connaissance\" target=\"_blank\" rel=\"noopener\" title=\"\">\ud83d\ude80\u00a0Contactez-nous d\u00e8s aujourd\u2019hui et transformez vos d\u00e9fis en opportunit\u00e9s !<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Flow forecasting is essential for optimizing organization and improving the quality of service to the public. By anticipating activity, we can adjust resources, reduce waiting times and free up capacity during peak periods. A method based on relevant data and solid expertise promotes efficient management.<\/p>","protected":false},"author":258930097,"featured_media":1162,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false},"categories":[1],"tags":[3089,2401947,97663950,14150146,136926,1267418,2245805],"class_list":["post-1912","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-audit","tag-ecosysteme","tag-care","tag-parcours-client","tag-pmo","tag-systemes","tag-wfm"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ma\u00eetriser l\u2019Art de la Pr\u00e9vision des Flux pour une Prise en Charge Efficace - OswegO<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/oswego.eu\/en\/2025\/04\/26\/maitriser-lart-de-la-prevision-des-flux-pour-une-prise-en-charge-efficace\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ma\u00eetriser l\u2019Art de la Pr\u00e9vision des Flux pour une Prise en Charge Efficace - OswegO\" \/>\n<meta property=\"og:description\" content=\"La pr\u00e9vision des flux est essentielle pour optimiser l&#039;organisation et am\u00e9liorer la qualit\u00e9 de service au public. 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