{"version":"1.0","provider_name":"OswegO","provider_url":"https:\/\/oswego.eu\/en","author_name":"olivier2931e5968b","author_url":"https:\/\/oswego.eu\/en\/author\/olivier2931e5968b\/","title":"Customer Success Manager : Un Pilier Strat\u00e9gique de l\u2019Entreprise - OswegO","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"gtP2Yn1vGw\"><a href=\"https:\/\/oswego.eu\/en\/2025\/03\/18\/customer-success-manager-un-pilier-strategique-de-lentreprise\/\">Customer Success Manager : Un Pilier Strat\u00e9gique de l\u2019Entreprise<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/oswego.eu\/en\/2025\/03\/18\/customer-success-manager-un-pilier-strategique-de-lentreprise\/embed\/#?secret=gtP2Yn1vGw\" width=\"600\" height=\"338\" title=\"&#8220;Customer Success Manager : Un Pilier Strat\u00e9gique de l\u2019Entreprise&#8221; &#8212; OswegO\" data-secret=\"gtP2Yn1vGw\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/oswego.eu\/wp-includes\/js\/wp-embed.min.js\n<\/script>","thumbnail_url":"https:\/\/oswego.eu\/wp-content\/uploads\/2024\/11\/oo_card_43.png","thumbnail_width":618,"thumbnail_height":400,"description":"Le Customer Success Manager (CSM) joue un r\u00f4le crucial dans la fid\u00e9lisation et la satisfaction client, en optimisant l\u2019exp\u00e9rience utilisateur et en collaborant avec divers d\u00e9partements. Gr\u00e2ce \u00e0 ses comp\u00e9tences en gestion, empathie et strat\u00e9gie, le CSM contribue \u00e0 la rentabilit\u00e9 de l\u2019entreprise en cr\u00e9ant une relation de confiance avec les clients."}