{"version":"1.0","provider_name":"OswegO","provider_url":"https:\/\/oswego.eu\/en","author_name":"olivier2931e5968b","author_url":"https:\/\/oswego.eu\/en\/author\/olivier2931e5968b\/","title":"Les Syst\u00e8mes d'Information au C\u0153ur de l'Exp\u00e9rience Client - OswegO","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"d8rAEIH2Eg\"><a href=\"https:\/\/oswego.eu\/en\/2025\/01\/10\/les-systemes-dinformation-au-coeur-de-lexperience-client\/\">Les Syst\u00e8mes d&rsquo;Information au C\u0153ur de l&rsquo;Exp\u00e9rience Client<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/oswego.eu\/en\/2025\/01\/10\/les-systemes-dinformation-au-coeur-de-lexperience-client\/embed\/#?secret=d8rAEIH2Eg\" width=\"600\" height=\"338\" title=\"&#8220;Les Syst\u00e8mes d&rsquo;Information au C\u0153ur de l&rsquo;Exp\u00e9rience Client&#8221; &#8212; OswegO\" data-secret=\"d8rAEIH2Eg\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/oswego.eu\/wp-includes\/js\/wp-embed.min.js\n<\/script>","thumbnail_url":"https:\/\/oswego.eu\/wp-content\/uploads\/2024\/11\/oo_vertical_5.png","thumbnail_width":319,"thumbnail_height":886,"description":"Les syst\u00e8mes d'information, comme le CRM, le Feedback Management, et les solutions WFM, sont essentiels pour optimiser l'exp\u00e9rience client. L'IA am\u00e9liore leur efficacit\u00e9 en permettant la personnalisation et l'analyse en temps r\u00e9el. Leur int\u00e9gration strat\u00e9gique transforme les d\u00e9fis en opportunit\u00e9s, renfor\u00e7ant la satisfaction et la fid\u00e9lisation des clients."}